Raise a complaint about a telecom, internet, or broadcasting service you couldn't resolve with the provider.
Days
Mon - Fri
Hours
8:00 AM - 5:00 PM
Complaint
Free
Time
Varies
What to bring
- Provider and account details
- Description of the issue
- Evidence of prior contact with the provider
Source: ucc.co.ug.
How to get there
UCC House, Plot 42-44 Spring Road, Bugolobi, Kampala
UtilitiesUpdated 2026-07-13